Helpdesk

Helpdesk

Specialized, expert professionals in the peculiarities and criticalities of work environments

In-house HelpDesk support.

Single Global Point of Contact - Multilingual Team

  • The Codisys support team is prepared to provide service in Spanish, Catalan, Italian, Portuguese, English and French.

IT support to our clients (hardware and software), both for venues and central offices.

Service Levels (24 x 7 x 365 days/year), adapted to the needs of each client.

Specialists in User Service:

  • Comprehensive advice and assistance
  • Openings and migrations of premises
  • Remote assistance
  • Preventive Maintenance
  • Management of the client's infrastructure and its suppliers
  • Coordination for assistance by technical personnel on site

We carry out the reception, attention, diagnosis, resolution and/or escalation of queries and incidents, both from our CodySHOP tool, as well as from our clients' own systems and from third party providers.

CAU service available for other companies.

Ask about our technological solutions

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Our purpose is to keep a record of the people interested in our services, as well as to be able to send you commercial information about them. When you fill in our form, you should know who is the company that will process your data:

  • Company name is: DISTRIBUCIÓN DE SISTEMAS Y CONSULTING INFORMÁTICO, S.L
  • Commercial name: © CODISYS
  • CIF: B80056765
  • Postal address: C/ San Severo, 12 de Madrid 28042 (Madrid)
  • Phone: 913 294 461
  • Email: lopd@codisys.es